With over ten years in digital transformation consultancy in public and commercial sectors, I possess an extensive suite of capabilities guaranteed to help clients achieve their ambitions. Take a closer look to find out how my expertise could help you.
Ideation & Innovation
Applying needs-based research and analysis to theme new ideas and their evolution.
Developing agile innovation practices for multi-disciplinary teams.
Workshop Design & Delivery
Designing workshops to meet the purpose of clients and the audiences engaged, from an internal project team exercise, to larger-scale, multiple stakeholder and participant sessions.
Stakeholder Engagement
Designing engagement strategies and delivering activities with wide-ranging audiences, from C-level management to end users; reporting and synthesis of engagements, maintaining trustworthy relationships in sensitive and political environments.
Account Management
Working with generalist and subject matter specialist clients in a broad arena of business settings where relationship management is key to business delivery, sales success as well as brand reputation.
Research & Analysis
Well-structured approaches to investigating general and specialist subject matter to derive quality analysis for a variety of subsequent applications including proposition and product development, business sector reports and service design.
Proposition Development & Validation
Clearly defined and well-presented proposition models combining business ambitions with discovery research compiled with value propositions, routes-to-market concepts and service applications.
Business Case Development
Structured documentation to present the full business case for a broad range of applications, from service improvement and redesign concepts to new and enhanced digital products.
Operating Model Design & Validation
Applying an established method and framework to define and provide detail of all key elements in an operating model including launch preparations, go-live and roll-back planning and downstream benefits modelling.
Customer & User Experience Research
Needs and insight research across customer bases and stakeholder groups to support digital asset business transformation activities, ensuring all down-stream decision-making is bounded in fact.
Strategy Development
Development of cross-cutting and divisional corporate business strategies as well as for start-ups and businesses preparing for growth.
Project & Budgetary Planning
Reliable and structured approach to planning resources for agile and waterfall project delivery including budget preparation and burn-down template preparations.
Multi-Disciplinary Leadership
Building and leading virtual teams across conventional business structures, managing limitations and cultural differences between historical boundaries to evolve group working.
Digital Product Development
Experience in mobile device and web applications product ownership for commercial and public sector services, integrating with sensitive data sources and managing GDPR documentation to a clinical standard.
Measurement & Evaluation
Designing measurement frameworks to evaluate business services before and after improvement or introduction. Generating evidence case studies to support business trajectories and strategies.